AP
Aniel P
1 reviews | Active since Dec 2018
08 Jan 2019, 09:51
Very poor service!
I had a booking for my fibre i installation on the 13 of December 2018 at 09:00 am.They never came to do it and when I called them almost a week later,they lady said she will make sure that they will call me.Today I called them now they are saying you can't boon via the link,you must make a call booking.Vodacom your service is very bad...im still waiting ever since,I have all the proof on email.Please cancel my application,I don't want anything to do with this poor service!
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Vodacom's replyOfficial
08 Jan 2019, 10:27Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jan 2019, 10:27
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Best regards,