VERY POOR SERVICE

<p>Reading all these complaints I realised Vodacom just does not care about these complaints. If they cared about their customers they would do something to improve their service.</p> <p> <br />I have similar problems as other customers.</p> <p> <br />My phone was working fine and all of a sudden I can't access my Vodacom App. I can't even dial *111#. My mobile data is not working at all.</p> <p> <br />The funny thing is I phoned Customer Care - yesterday afternoon with the complaint. They gave me a reference number and someone will phone me back in 30 minutes - still waiting for that phone call. I phoned back and the lady told me she does not know what is going on and she is unable to help me. NOW WHAT MUST I DO???</p> <p> <br />I went to a Vodashop for help - they said they saw there is a technical complaint on my number - it is still open and will be fixed in about an hours time. Still waiting - 9 hours now. </p> <p> <br />I got an sms that my query with reference number has been closed. Really - closed but my problem is still not fixed.</p> <p> <br />Vodacom you suc**** Your service is lower than POOR. And all my friends and family will hear about your service.</p> <p> </p>