Very poor service...

<p>I went to Vodacom in Randfontein on the 3rd of April to do a sim swop as well as can cell the BIS services. I confirmed 3 times with the consultant that they will cancell the BIS service and she confirmed yes its done. On the 25/04 I called the 111 number just to make sure the BIS services are cancelled. Their system were giving errors and she were to phone me back and this never happened. Well today I phoned once again and the lady in the call centre only cancelled this today, 3rd time lucky I guess. Well I have always been very happy with vodacome untill today. This after standing in a que for almost 40min on a sunday IN STORE!!??</p>