VERY poor service

I bought an IPhone online with a 3 year contract and never received any data or minutes allocated in the contract for that 3 yrs .On checking in on when my contract ended I went into a vodashop just to be told that I have an option at this stage to continue with receiving data and minutes allocated to me or upgrade.I then discovered that I have another nr allocated to me with the bought which was never given to me My contract started in July 2023 and I discovered that I was suppose to receive data and minutes included. Shortly after I bought the phone I called in to service provider but was told that I do not qualify for data with the contract (that was done 3 times)Two weeks ago called in to customer relations to speak to supervisor,Lonia Mmeti,was suppose to call me back on the day at 11:00 which never happened I called again Thursday and had a call scheduled for 10:00 25 August 2026 which did not happen Nkozikona Ngobese called me back to offer the Simcard “as the financial department can not call me back if I do not have the allocated Simcard with me.”Today 7 days later no response from Vodacom 😡