Very Poor Response and Feedback
After my previous review I received an acknowledgement by SMS and a missed call. No further news until a few days ago an SMS to say the problem had been resolved. Well there has been no improvement or change in the situation regarding the poor data service on the Bluff Durban. This has been an ongoig problem which improves when I complain but then slowly just gets worse and worse. I need someone to come to my home and check the poor signal especially during busy time such as start of business and after lunch time and then again when everyone gets home at night. Please Vodacom show you care and fix this problem for good. Please only contact me on ********** 252.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
We have requested our Network management division to make contact with you again.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Good day
We have requested our Network management division to make contact with you again.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Good day
We are unable to reach you when we call.
We will try calling again soon.
Regards
Moddy
Best regards,
Good day
We are unable to reach you when we call.
We will try calling again soon.
Regards
Moddy
Best regards,