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Hannes (J.A.) van der Merwe

1 reviews | Active since Oct 2015

29 Oct 2015, 13:30

Very poor or no signal

I have a data/modem contract with Vodacom and I have VERY VERY bad to no signal where I stay in Fourways. I have been complaining about this for years and I always get the same story!!<br> <br> Either they are busy building a new tower in Fourways, which as been the story for the last 6 years! And still no tower or better signal!<br> <br> And their latest story is they have log it and a technician will come out to confirm the bad signal which NEVER happens! It only a ploy to buy time and make it as difficult as possible to cancel your contract so that you eventually give up!!<br> <br> I don't understand how a so called respected company as Vodacom can debit your account every month and just don't care to supply a service in return!!<br> <br> If I can give a bit of advise to future customers, 3G in Fourways does not exist!! Regardless of what they tell you in the Vodashop in Fourways mall!!! So don't be fooled.

0
Replies (1)
Vodacom
Vodacom's reply29 Oct 2015, 15:43
Official
Hello Hannes (J.A.),

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team