VERY POOR (NO ASSISTANCE) FROM VODACOM WITH POOR SIGNAL IN MY HOUSEYTBAD SIGNAL

VODACOM SERVICE IS EXTREMLY BAD REGARDING HELP WITH VERY POOR SIGNAL AT MY HOME. I am a Vodacom Client for 27 years . Vodacom installed a signal booster on their cost because of bad signal .The BOOSTER has stopped working. I reported my problem to Vodacom Customer Service on 4 April 2024. Since then I experience hugh frustration as no les than 3 reference numbers were created of which thevlast one was closed, due to the tecknition could not get hold of me. I repeat I have bad or NO SIGNAL at home do how could he get hold of me. As elderly couple we will have a huge problem should there be an emergency at home (medical emergency) I have had no meaningful assistance from vodacom. They did not put me in contact with a Senior Manager , that I requested also from.vodacom outlets I get now assistance.. Bottom line VODACOM service is really.poor . I am sure if the CEO was in my dire situation he would not be satisfied with his staffs inferior communication Ironicly Vodacom is a communication company with poor service .Should I still get no service I probably will.have to contact ICASA I note that a previous review by a vodacom customer had the same experience in November 2024. I hope vodacom notes my concern and assist me