GR
Grace R

1 reviews | Active since Jun 2018

29 May 2025, 09:25

Very poor network!!!!

I have a data sim card contract with Vodacom since last year. I have been struggling with poor network connection since early this year. I have reported this issue numerous times but till today, I'm still struggling. each technicians keeps stating that it could be because i am using a dual Sim card phone. if this was the issue then the issue would have existed from day one. I want my contract cancelled so that i can get value for my money because currently, my money is going down the drain. Im sooo frustrated!!!

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Replies (1)
Vodacom
Vodacom's reply29 May 2025, 10:23
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team