1 reviews | Active since Jun 2012
Very Poor dishonest and misleading customers service
Vodacom has no customer service at all, my order was canceled again for a 4th time. I called in to follow up on my order after being told by the customer service department they would track and personally keep me informed about my order.
The customer service person is saying I fail the security questions but I have not received a single call from anyone at vodacom to confirm my details.
I will be changing networks , vodacom can cancel my exiting contract and I will never take out a Vodacom contract again.
I call MTN to require about the same deal and they are going to match that deal for me. I had 4 different consultants calling me from MTN to find out if I would love them to bring the phones to my house or my place of work. Now that is customer service. Vodacom has let me down and I will make sure my family never takes any contracts out at Vodacom ever again
