SB
Sakkie B
1 reviews | Active since Dec 2019
22 Dec 2020, 10:52
Very poor customer service with Vodacom
I refer to my recent (01/12 and15/12/2020) unresolved review regarding query to Vodacom. Up to date Vodacom had not rep**** in any way. Please assist me resolving this issue.
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Replies (2)
Vodacom's replyOfficial
22 Dec 2020, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Dec 2020, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SB
Sakkie B's updateReviewer Update
22 Dec 2020, 11:11Vodacom rep**** to very same reply on 16/12 but never received a call from customer support. Let's wait and see if they adhere to their previous 2 requests. Waiting in anticipation to resolve the issue.
SB
Sakkie B's update22 Dec 2020, 11:11
Reviewer Update
Vodacom rep**** to very same reply on 16/12 but never received a call from customer support. Let's wait and see if they adhere to their previous 2 requests. Waiting in anticipation to resolve the issue.