MN
Mfanumpela N
1 reviews | Active since Oct 2019
02 Aug 2021, 08:31
Very poor customer service consultant department
Very poor custormer service that I received from bussiness contract department Nontu Thuko Spervisor was not willing to assist me on taking a number to pre pay and also told me her supervisor will be at work at 09h00 when requesting to speak to her supervisor
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Replies (2)
Vodacom's replyOfficial
02 Aug 2021, 10:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Aug 2021, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MN
Mfanumpela N's updateReviewer Update
02 Aug 2021, 11:57I was not assisted
MN
Mfanumpela N's update02 Aug 2021, 11:57
Reviewer Update
I was not assisted