VP
Victor P
1 reviews | Active since Mar 2009
04 May 2022, 14:19
Very poor customer service.
I reported to vodacom that l cannot send email through my vodacom email account on Monday 25 April 2022. I was given a ref number *** and was told that a technical staff member will contact me. To date no contact was made. Tried to phone customecare many times without success.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 May 2022, 08:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2022, 08:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team