Very poor Customer Service.

I went to Vodacom Sasolburg on 03 May 2024 16:30, I wanted to do a sim swap on one of my 100mps Router sim card. Ellie the young lady that was helping told me that she could not be able to help me, cause she said the manager was already at home. I told her that I will cone through tomorrow 04 May 2024. The store has a problem with their phones. Ellie did the sim swap, even though I was receiving a poor service from. I had asked for the manager. now to add more salt to my wound, she has done a wrong sim swap. Now I have to go one again to the shop. I have already communicated with the manager Amore. I told her that, I will come through tomorrow to get this issue sorted out.