Very poor customer service

<p>I reported ********** activity on my iphone on 17 May. My bill increased from R900 to R2 200 in a space of a few hours. I have wifi at home, i use the internet at the office so i hardly make use of my phone during the day. until today, 10 June they still have not resolved my query which has now turned into a complaint. Also, my monthly dedbit order went off so i paid for a service which i cannot use. i cannot make calls, i cannot access internet, i cannot send smses!!! have asked several times for a manager to contcat me but they hide their call centre agents/consultants. Vodacom im extremely dissapointed/disgusted in your poor service to cusotmers. I work in the service indutry too and i do definitely expect greater service than this!!!! i cannot even rate you 1 start, i rate you zero stars.</p>