E
Estelle
1 reviews | Active since Mar 2021
04 Oct 2023, 15:13
VERY POOR CUSTOMER SERVICE
Would have given it fewer stars if I could.
I phoned in for a network problem and the lady who helped me did not seem to want to help me.
Definitely switching networks
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Vodacom's replyOfficial
05 Oct 2023, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Oct 2023, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team