Very Poor Customer Service

I went in today 1 December into Vodacom Canal Walk to look at 2 Samsung phones , the samsung A3 and J1, spoke to Jermaine. Firstly there was no live display model of the A3 that one could look at.I then requested to have a look at the J1 model and was told that there was no demo model or a dummy to look at , the salesperson Jermaine said I must go to H1 if i wanted to see the phone.I asked Jermaine that as a customer how does one make a purchasing decision if you cant see , touch and feel the product to which he answered \ Well you must be clued up".I was totally shocked at his answer"