MJ
Marlene J
1 reviews | Active since Aug 2015
27 Aug 2015, 15:45
VERY POOR CUSTOMER SERVICE
I sent my 10\ Lenova tablet in as the screen was cracked. It was taken in by Themba on 04/07/2015. It took about 2/3 weeks for the tablet to go to the service centre and be returned to the store. I was kept informed by SMS through this process. When i went in store to collect my exchange
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Vodacom's replyOfficial
27 Aug 2015, 18:15Hello MarleneJ0209,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply27 Aug 2015, 18:15
Official
Hello MarleneJ0209,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM