YM
Yamkela M
1 reviews | Active since Sept 2022
04 Jun 2023, 17:45
Very poor customer service
Called vodacom on numerous times to close my contract. No one was able to help me instead they want to offer me something… this is the worst service as I know my reason to close off this…
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 Jun 2023, 07:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jun 2023, 07:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team