Very ****ed off customer

Received a package which we did not authorise and 3 extra numbers on my contact and additional charges. This has been going on for over 2 months we've called over 20 times and get shifted from one department to the next. Once we get to cancellations they just send you back to the begining voice message and have to start again. Their call centre is so useless that if the problem is too complicated they just cut you off. If i don't get a response from them I will be moving that account to MTN. Watch out Vodacom i have 7 lines with you