RB
Riecus B

1 reviews | Active since Apr 2009

08 Oct 2018, 19:29

very pathetic poor signal

I have in the last 10 years called and logged calls (at least 5) with Vodacom with regards to the very pathetic poor signal in the area (northcliff 25 & bergbron 1) I live. Still nothing has been done or changed.

0
Replies (3)
Vodacom
Vodacom's reply08 Oct 2018, 19:54
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Oct 2018, 16:34
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Our records indicate that you were contacted and advised accordingly.

Regards

Consumer Website Team

RB
Riecus B's update09 Oct 2018, 17:05
Reviewer Update
I got 2 calls today & I got 3 sms's today...I had the same feedback when I previously logged the same query...still 10 years later the very pathetic poor signal in the area (northcliff 25 "Verona drive" & bergbron 1 "Joy avenue) is still present (unresolved)