MW
Madeleine W

1 reviews | Active since Mar 2012

13 Mar 2018, 08:43

Very limited Vodacom signal in Birchleigh - Reported before!

Signal issues have been reported to Vodacom I received an SMS to say that it has been escalated That was almost 2 weeks ago No contact made by Vodacom No attention given to my issue No resolution provided

0
Replies (2)
Vodacom
Vodacom's reply13 Mar 2018, 08:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Mar 2018, 07:35
Official

Dear Madeleine,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad