Very *********** service

<p>I have been trying to sort out my vodacom contract phone for more than 6 months.</p> <p>Eventualy had to buy my own handset cash.</p> <p>I have sent my faulty device in 4 times before they agreed it was faulty and promised to send a replacement set.</p> <p>I originaly had A sony z3 which was top of the range at the time but they delivered a sony m5 a midrange product which was not delivered on the date promised . So i phoned the CEO office several times and was told the person dealing with my package was not available.</p> <p>Also my line was blocked during this 6 months as i had no choice but to buy a prepaid line with a new number.</p> <p>So i have not only been inconvenienced insulted and ********** but i have been snubbed after being a loyal vodacom client ever since they opened their doors.</p> <p>It would seem to me that they are making billions from their clients and are unable to deliver a simple service . It is truly shameful.</p> <p> </p> <p>I have been patient respectable and decent throughout this entire process and even accepted to reinstate the account and pay my subscription again even though i will have to change my number again which has caused me untold damage to my income and social status.</p> <p>Now i do not have money to burn like vodacom has so pleeeease can someone help or advise on this dreadfuly drawn out problem.</p> <p>I have not opened the new handset yet and also i need a new nano sim card etc to reactivate the account.</p> <p>The problem also was made more difficult when vodacom sent their own couriers to collect the handset and then they lost it and never told me that they eventualy found where it was misplaced.</p> <p>Another problem is that they have everything including sim cards memory sticks and other attachements with many precious and personal documents and photos.</p> <p>So i ask one last time please can this matter be rectified asap or can someone please give me the CEO of VODACOMS personal number so that i may get some assistance because clearly his staff are *********** or careless . ...</p>