Very impressive service from Vodacom Business Red package consultants

Especially in view of the many negative reviews of Vodacom, I feel I would be remiss not to give a shout out to the excellent consultants that I dealt with yesterday. I phoned the Vodacom Business Call Centre. This was in respect of a Red package for which we had an incorrect pin. The consultant was extremely helpful. I did not have the device with me and she said she would schedule someone to phone me at 6. They did, but I still did not have access the device and the new consultant could not have been pleasanter. He offered to phone back in an hour. He did and was endlessly patient with 2 technically challenged people and eventually the issue was resolved. I had hoped that I would be sent a customer survey so that I could praise the individual consultants appropriately, but I have not received one