Very helpful!

I had a billing query and wasn't aware that I could chat to a consultant, until today. I was assisted by Alana and she was a superstar. Unfortunately we got disconnected while she was trying to access my information. I panicked, logged back in and just as I started chatting to another consultant, Alana called me back. She resolved my query, escalated to another department to ensure its closed and really put my mind at ease. Vodacom sent a 4 step sms rating but due to signal, I guess, my responses back to them were jumbled. Thank you Alana, Vodacom should be proud to have you!