Very good service by Martin Mokoto at Vodacom Cresta

I have lately experienced a lot of problems with Vodacom on my fibre as well as my cell phone contract. I received an e-mail on 31 August 2023 from Vodacom stating the following: "quote .......... has been generated on your profile. Details of the quote are in the attached document, please contact Vodacom regarding your quote." On 4 September 2023 I noticed that I had a lot more data and airtime and then realised that Vodacom had upgraded my contract without my consent and that the new contract did not allow for a new phone although the cost was close to what my previous contract was . On Thursday 7 August I went to Vodacom Cresta and Martin Mokoto attended to me. He logged a complaint on my behalf with Vodacom and said that he will revert by the latest Monday 11 September. On Monday 11 September Martin phoned me to inform that the problem has been resolved and that the upgrade which Vodacom had implemented without my consent had been cancelled and that I can come in and get a new contract with a new phone. I went see Martin Mokoto at Vodacom Cresta and he gave me a new contract and phone that meets my requirements. It is because of staff like Martin Mokoto that Vodacom retain their customers. I cannot thank Vodacom but THANK YOU MARTIN MOKOTO FOR SERVICE IN ABUNDANCE