IJ
Iaan J
1 reviews | Active since Dec 2020
03 Dec 2020, 12:22
Very good customer care from Vodacom
Hi, I just want to say that I had brilliant service from vodacom this week. I had a problem with my password being locked and could not log into the vodacom.co.za site or use the My Vodacom app. Happy to give this review. My problem was sorted and when they said that back someone actually did. Thanks for making me believe in you again. It was only a few emails that did the trick. Thank you very much.
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Vodacom's replyOfficial
03 Dec 2020, 14:15 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply03 Dec 2020, 14:15
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team