AA
Aziz A
1 reviews | Active since May 2012
29 Apr 2020, 05:19
Very good at ignoring customers
With the COVID-19 Lockdown , Vodacom stores are all closed as such paying my bill will be an issue. I've reached out to Vodacom 5 times on their Twitter handle and to date not a single response from them. There has also being no communication from Vodacom with regards to sending customers info about how to pay their accounts. Can someone pls help me as the 1st is around the corner.
You also make it so darn hard to speak to someone at your call centre and TOBY is useless
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Vodacom's replyOfficial
29 Apr 2020, 08:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2020, 08:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team