AL
Amanda L

1 reviews | Active since Mar 2009

01 Dec 2025, 20:23

Very frustrating

Last month I complained about the pathetic service from Elite Mobile but still the migration has not been removed. Please tell me what does one need to do in order to fix it. Does one need to get rude? What plan of action do you have to fix it?

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2025, 08:00
Official
 
Dear Customer,
 
Thank you for bringing your complaint to our attention.
 
Please be advised that a consultant will be in touch with you shortly to assist with your query.
 
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
 
Kind regards, 
Vodacom Consumer Website Team