Very frustrated customer

I have been having such a bad experience with Vodacom’s home internet lately. I first got home LTE then it was so probematic, I stayed 2 weeks at a certain time without internet. Then now I had fibre installed and am experiencing the same thing.

Both accounts am still paying for, I cant get any help in cancelling the Home LTE. With both services now not working, I am just pouring my money down the drain honestly.