RS
Rudolph S

1 reviews | Active since Mar 2009

08 Aug 2016, 10:07

Very frustrated by now

<p>I've been struggling since March with this problem. I upgraded my contact in March. Since then i've being charged for 2 handsets on one contract. No one seems to be able to correct this and refund all the previous monies</p>

0
Replies (2)
Vodacom
Vodacom's reply08 Aug 2016, 10:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Aug 2016, 12:27
Official

As per our telephonic discussion, this query has been resolved.

Regards,

R. Maart