Very frustrated

<p>I am sooooo frustrated with Vodacom. They are worst network service provider. Its 12 days now and still they can't solve my issue. For the past 12 days I have to phone Vodacom everyday to unlock my line. I have never signed for a credit limit bar on my contract, I am on a top up contract not on an open line contract so for what reason do you want to block my phone? If my minutes is up I load my own airtime??? I can't make any phone calls or receive any message or mails because of my phone that is locked. I have moved from Cell C over to Vodacom thinking that you guys are a better service provider but clearly you not. It is so frustated to phone them the past 12 days, going through the security check and explaining my issue over & over. Clearly they don't value there customers & they quick to take monthly installment from your bank account but when you need them to assist you to solve a problem on your account they can't deliver. I really would like to know if something must happen to me next to the road and I can't make a phone call to my loved ones??? Who will take ownership & take the responsibility of that??? I am very unhappy with Vodacom and they keep telling me your problem is solve it will not lock again but my phone locked again an hour ago. I wil not recommend Vodacom to any of my family or friends or to anyone. Please sort my problem out & remove this credit limit bar from my account.</p>