MM
Mika M
1 reviews | Active since Jun 2020
08 May 2025, 17:36
Very ****ed with Vodacom
I'm so ****ed again with Vodacom with inconsistent information provide, I paid off some of my contract and received a confirmation on the 10 th of April that everything is fine and no further billing will occur on the cancelled account and I have a credit for the remaining account. Today I worked up to this huge bill for May and when I call I'm being told I'm owing that much. Vodacom please fix your nonsense and send me updated statement
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
09 May 2025, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 May 2025, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Mika M's updateReviewer Update
13 May 2025, 14:34Vodacom
What is your turn around time to compliants? today is the 13th and no one reached out to me. Why it is so difficult to get assistance when one is cancelling but easier to join. Please i cannot be waiting for ever i need to close this chapter as it js becoking a nuisance
What is your turn around time to compliants? today is the 13th and no one reached out to me. Why it is so difficult to get assistance when one is cancelling but easier to join. Please i cannot be waiting for ever i need to close this chapter as it js becoking a nuisance
MM
Mika M's update13 May 2025, 14:34
Reviewer Update
Vodacom
What is your turn around time to compliants? today is the 13th and no one reached out to me. Why it is so difficult to get assistance when one is cancelling but easier to join. Please i cannot be waiting for ever i need to close this chapter as it js becoking a nuisance
What is your turn around time to compliants? today is the 13th and no one reached out to me. Why it is so difficult to get assistance when one is cancelling but easier to join. Please i cannot be waiting for ever i need to close this chapter as it js becoking a nuisance
MM
Mika M's updateReviewer Update
30 May 2025, 14:14Good day Vodacom
Do I need to come strip naked at your offices for you to hear me out? I'm really have been patient enough and you just closing off my complaints without providing feedback. Please refund my money....pay back the money pulisi
Do I need to come strip naked at your offices for you to hear me out? I'm really have been patient enough and you just closing off my complaints without providing feedback. Please refund my money....pay back the money pulisi
MM
Mika M's update30 May 2025, 14:14
Reviewer Update
Good day Vodacom
Do I need to come strip naked at your offices for you to hear me out? I'm really have been patient enough and you just closing off my complaints without providing feedback. Please refund my money....pay back the money pulisi
Do I need to come strip naked at your offices for you to hear me out? I'm really have been patient enough and you just closing off my complaints without providing feedback. Please refund my money....pay back the money pulisi