Very dissatisfied with Vodacom service lately

Item: Vodacom
Rating: 1
Author: Mika M

I'm very disappointed with Vodacom I just cancelked two of my contracts due to high premium I was paying but to my surprise the bill is still the same as If I did not cancel any contract how so Vodacom

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Replies (1)

Vodacom's replyOfficial

24 Sept 2024, 08:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply24 Sept 2024, 08:21

Official