TC
Training Coetzee)

1 reviews | Active since Mar 2026

07 Mar 2026, 12:19

Very dissatisfied and disillusioned client that was loyal to Vodacom for more the 40 years.

I upgraded my Vodacom contract in November 2025, since the upgrade my cell account get soft locked every single month in the first week of every month as clock work, I tried every single month to resolve the issue with no success. Please consider not to a take contract with Vodacom as they will treat you a number and not a client, when you have a problem, they making promises they will fix it but actually they do not fix the issue.

0
Replies (1)
Vodacom
Vodacom's reply07 Mar 2026, 12:43
Official
 
 
Dear Customer,
 
Thank you for bringing your complaint to our attention.
 
Please be advised that a consultant will be in touch with you shortly to assist with your query.
 
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
 
Kind regards, 
Vodacom Consumer Website Team