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elrico S

1 reviews | Active since Nov 2012

01 Sept 2021, 16:33

VERY DISSAPOINTING SERVICE!

Hi, this morning i received a call regarding an arrears amount on my account, but the lady that called me was very very aggressive and rude over the, please teach your staff some manners on how to speak to customers, that way you will lose alot of customers and i will be one of them, cant wait for my contracts to come to an end so i can go somewhere else, i have been a loyal customers with vodacom for over 15years.

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2021, 17:52
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team