HV
Herculaas V

1 reviews | Active since Apr 2021

16 Apr 2021, 11:21

VERY DISSAPOINTED WITH VODACOM SOUTH AFRICA

Vodacom refuses to give me a detailed account to show what we owe now for months. I refuse to pay if they cannot supply a detailed account and reason for what I pay. We went to a Vodacom Store and the lady phoned the Vodacom Accounts Department but still no HELP from the ACCOUNTS DEPARTMENT. I want to pay my account as soon as possible if the money is owed to Vodacom. Can somebody kindly come back to me : *** Harry Vorster

0
Replies (1)
Vodacom
Vodacom's reply16 Apr 2021, 14:17
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team