bT
bron T

1 reviews | Active since Jul 2015

13 Jul 2015, 14:57

Very dissapointed and Frustrated!

To whom this may concern:<br> 6 months ago - I had requested that my Old Vodacom line be closed.<br> Since then I have had endless issues with the different respective divisions form Vodacom.<br> Still no contact???<br> I have been round and round at Vodacom.<br> After going to the Vodacom Accounts division in Gateway - I have send through documentation to set up a payment plan and I still receive Vodacom personal calling me???<br> This also has been done several times now.<br> Istihaq Rahiman a consultant from the Vodacom Accounts Division Gateway can confirm.<br> I also have now had my phone blacklisted??<br> I called Vodacom today, to request a settlement figure. <br> I have been on the phone for an hour - no one at work today????<br> I will never open up a Vodacom account again!<br> ****ED OFF.<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply14 Jul 2015, 13:34
Official
Hello bronson23,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team