1 reviews | Active since Jul 2015
Very dissapointed and Frustrated!
To whom this may concern:<br> 6 months ago - I had requested that my Old Vodacom line be closed.<br> Since then I have had endless issues with the different respective divisions form Vodacom.<br> Still no contact???<br> I have been round and round at Vodacom.<br> After going to the Vodacom Accounts division in Gateway - I have send through documentation to set up a payment plan and I still receive Vodacom personal calling me???<br> This also has been done several times now.<br> Istihaq Rahiman a consultant from the Vodacom Accounts Division Gateway can confirm.<br> I also have now had my phone blacklisted??<br> I called Vodacom today, to request a settlement figure. <br> I have been on the phone for an hour - no one at work today????<br> I will never open up a Vodacom account again!<br> ****ED OFF.<br> <br>
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
