DE
Dewald E
1 reviews | Active since Apr 2020
16 Apr 2020, 12:16
VERY dissapointed
We have been one of the unfortunate companies affected that had to close to the current COVID 19 virus.
We have contacted Vodacom on the 30th of March to arrange for debit order to be moved ahead due to the fact that no funds was available in the business account. They went ahead and debited the monies in anyway resulting in our business account going into a deeper minus causing more financial hardship and stress
Really disappointed as we have been loyal customers of Vodacom for over 10 years!!!!!
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Vodacom's replyOfficial
16 Apr 2020, 13:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Apr 2020, 13:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team