LM
Laurelle M
1 reviews | Active since Jul 2019
09 Jul 2019, 20:40
Very displeased Vodacom customer
Been a Vodacom client for many years. I mostly use my Vodacom number for whatsapp. I usually use a gig a month and I monitor my use closely. All of a sudden this month my data is dissappearing ????????
Makes no sense as I'm doing nothing out of the ordinary. Data is expensive. I'm really disappointed at Vodacom. Makes no sense to me.
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Replies (2)
Vodacom's replyOfficial
10 Jul 2019, 08:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jul 2019, 08:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
16 Jul 2019, 14:03Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply16 Jul 2019, 14:03
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query has now been resolved. Regards Consumer Website Team