Very disgusted with service

Vodacom poor service, I was due for a upgrade which i have done a week ago on Monday no confirmation was done from Vodacom side and i had to call them in order to confirm my order. After that I had to call back to arrange for the new contract to be placed. Finally i have managed to get them to send the delivery of my phone. To my surprise they have put the incorrect delivery address for Capetown instead of JHB. I then called the tracking company to inform them that the Phone is doing to the incorrect place and they stopped it from going out. I then had to call Vodacom to inform them to send it to the correct Address. I was promised by the consultant that my phone will be delivered on the 07.05.2021 when i called back to confirm the new tracking no I was informed that the that Vodacom will have to verify the address again :-( . This is unacceptable as i have been a client with Vodacom for +- 20 years already and i have 5 contracts with Vodacom, and this is the type of service that I get. I also called back to speak to a supervisor and was informed that I cannot as Vodacom staff is working form Home. Disgusted with the service i have received this far.. You can contact me on ***