VERY DISGUSTED CUSTOMER

I have had the worst service from Vodacom I cancelled the contract I had with them even received a confirmation emil. Yet to my surprize after they confirmed the last invoice for March 2019 was credited, in June I received a sms from some collections company saying Vodacom handed me over. I was asked to send the email I had received which I did but to my surprize once again I was told the account is back with Vodacom and i should contact them. I did this and every time the person I spoke to would say they will get back to me as they need to investigate what this outstanding arrears is for. I spoke to a manager Patricia Jack over a month ago sent her the exact same mail as per her request but till today she has not come back to me. Everytime I call and leave messages for her but she never returns my calls or responds to my emails.

The service is beyond pathetic because they have now listed me on ITC as a slow payer for something I have confirmation is cancelled. If this is the service Vodacom gives their customers I would not let anyone take a contract with them as they are ******* with no customer service whatsoever