VERY DISGUSTED

I am disgusted in the service that I have received from yesterday from the Vodacom Fibre department. I have phone a total of 6 time. Spending a total of 5 hours trying to get this sorted. I call them yesterday dure to the fact that the fibre connection is very poor. It was tested and it improved last night. I requested that a Manager phoned me I am still waiting for a Manager to phone me.

I phoned again this morning as connection is so slow that a speed test can not be done. I have people working from home and they cannot do their work because they can not connect to the internet. I was told that they are working on it and it can take up to 24 hours which is unacceptable as I am paying for a service which I am not getting.

I am paying my monthly instalment on time every month. The people that are working from home gets paid for the hours that they work. If they do not work they do not get paid. So can I send an Invoice to Vodacom for their Salary.

This is unfair and I am disgusted with the service. I have been with Vodacom Fiber since Covid, and this is the first time that I have had issues.

This issue has been persisting for a month.

I need this to be resolved and I need someone to contact me.

My contact details are ***