MM
Muhammed M

1 reviews | Active since Dec 2018

01 Jan 2021, 23:37

VERY DISAPPOINTING SERVICE DISGUSTED CLIENT

USELESS VERY DISAPPOINTED I REPORTED TO CUSTOMER CARE THAT I RECHARGED AND COMPLETED MY GOAL BUT VODACOM ATE UP MY VODABUCKS THEY DIDN'T GIVE IT TO ME AT ALL TO BANK, VODACOM IS A BIG **** ESPECIALLY THE SHAKES YOU NEVER EVER WIN ANY PRIZES IT'S ALL RIGGED MY TICKET REFERENCE NUMBER: A2-KECB-86W10V, I WAS PROMISED MY VODABUCKS WILL BE LOADED TODAY YET NOTHING REAL HOPELESS SERVICE PROVIDER VERY DISAPPOINTED CLIENT AND TO THINK I ALWAYS SUPPORTED YOU GUYS

0
Replies (2)
Vodacom
Vodacom's reply02 Jan 2021, 10:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MM
Muhammed M's update02 Jan 2021, 23:04
Reviewer Update
real useless you guys gave me 1 vodabuck when I recharged and completed the goal by the 27th December 2020 I was promised 30 or 33 vodabucks, you guys are a real **** please fix this mess I cant run after you guys for my own vodabucks I paid I earned it why are you holding it back you guys closed my ticket reference number: A2-KECB-86W10V but it isnt sorted out