SS
Salman S

1 reviews | Active since May 2018

27 Nov 2018, 12:36

VERY DISAPPOINTING!

ABSOLUTELY BAD SERVICE , I MISPLACED MY SIM CARD AND GOING FOR ALMOST A MONTH ,I CANNOT DO A SIM SWAP, IVE ADDRESSED THE ISSUE INSTORE AND CALLED THE CUSTOMER CARE LINE TO RESOLVE THIS BUT STILL NO LUCK AND KEEP GETTING PROMISED I WILL RECEIVE AN UPDATE. MY SOURCE OF INCOME IS MY CELL NUMBER AND IM LOSING OUT ON BUSINESS.

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Replies (1)
Vodacom
Vodacom's reply27 Nov 2018, 14:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,