Very Disappointing...
<p>I have been a very loyal customer with Vodacom for as long as I can remember but with the way I have been declined when I tried to take out an additional contract on Friday(25/11/2016) was a turning point and confirmation that I need to pursue another service provider.</p> <p> </p> <p>I've had 3 contracts with Vodacom for the past couple of years. I currently have 2 now with an average spend of R800-00. I went back to the 8 month in 2014 and added up all of the payments that I made towards my Vodacom account which came to a total off R58206-62!!! but only to be decline on the bases of payment history??? If I was a risk would I have made payments? Is my account not up to date? Or was it just the fact that Vodacom had a sale on BLACK FRIDAY that they could not live up to?</p> <p> </p> <p>I have 2 contracts which will come to an end soon and I will not look at taking an upgrade. I will be taking my business elsewhere.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Kindly note that your application has now been approved.
Kind Regards
Dominic
Good Day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Kindly note that your application has now been approved.
Kind Regards
Dominic
Good Day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Kindly note that your application has now been approved.
Kind Regards
Dominic
Good Day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Kindly note that your application has now been approved.
Kind Regards
Dominic
