SJ
Susan J

1 reviews | Active since Jul 2018

04 Oct 2018, 19:25

Very Disappointed&Unsatisfied Client

Vodacom does not sort out their customers queries, they promise to but at end of the day they will charge u what they feel like and not what's stipulated on ur agreement. Very disappointed in the way they have handled this situation when they have been in the wrong. As a new client I will NEVER recommend them again

0
Replies (1)
Vodacom
Vodacom's reply05 Oct 2018, 06:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,