1 reviews | Active since Feb 2017

01 Feb 2017, 18:15

Very disappointed with vodacoms false advertising

<p>I bought a Samsung s6 edge plus a year ago from gateway vodacom on the fact that I would be getting 2 free screen repairs due to the fact I have kids...I told the lady if they not going to do that I will purchase it else where...I paid cash and she guaranteed me that I will get 2....I went to vodacom repair center they also advised me I have 2 free screens....I get a quote from Samsung stating I had 1 already that is it...get back to vodacom and get told that's what we thought...highly upset and angry that vodacom can do what ever lies just to get that cash purchase</p>

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Replies (1)
Vodacom
Vodacom's reply02 Feb 2017, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team