Very disappointed with service

<p>I cancelled my contract as it had expired last month and talked to consultant who i asked when my last debit order will go off my account which she explained that last month would be the last as i pay in advance. Yesterday they took off another debit order from my account which i called and enquired about as this was not what consultant said previously. I spend 20 min on the phone holding to speak to someone and the consultant insisted that it is correct and a deduction is due where i then asked to speak to a manager. She then was so rude and dropped the phone in my ear after i waited 20min to talk to someone. I am so disgusted with vodacom and the service that i have received i am very glad that i cancelled my membership.</p>