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Muhammed M
1 reviews | Active since Dec 2018
03 Jul 2021, 02:29
VERY DISAPPOINTED CLIENT
Worst service provider ever, you guys do not honour your promises I bought a Samsung A3 Core from Takealot. I received the phone last week Friday with a Vodacom sim card I activated it this past Sunday and it is Rica approved yet till today I have not received my 1.5 gigs promised to me as per the promotion for 12 months and 1GB per month for the first 3 months YouTube data please sort out this matter urgently. Vodacom should not advise something on promotion if they do not intend keeping their word its unacceptable this is a matter of principle and I myself have been a Vodacom customer for over 15 years and counting.
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
04 Jul 2021, 11:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2021, 11:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Muhammed M's updateReviewer Update
07 Jul 2021, 14:27agreement was he call me back after 2pm u guys do not keep to your word very bad service on vodacoms part
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Muhammed M's update07 Jul 2021, 14:27
Reviewer Update
agreement was he call me back after 2pm u guys do not keep to your word very bad service on vodacoms part
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Muhammed M's updateReviewer Update
07 Jul 2021, 14:28Marlon from Cape Town branch please activate on your side I need to purchase the R29 airtime tomorrow to activate my data
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Muhammed M's update07 Jul 2021, 14:28
Reviewer Update
Marlon from Cape Town branch please activate on your side I need to purchase the R29 airtime tomorrow to activate my data
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Muhammed M's updateReviewer Update
12 Jul 2021, 15:54Thank you very much excellent service from an excellent customer care agent a gentleman by the name of Mr Marlon Fortuin
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Muhammed M's update12 Jul 2021, 15:54
Reviewer Update
Thank you very much excellent service from an excellent customer care agent a gentleman by the name of Mr Marlon Fortuin