VERY DISAPPOINTED BY CALL!!

<p>Then I get a call from a lady by the name of Cassandra with a terrible attitude talking to me in a patronising tone. I have the proof of the quotation for the payment of my previous contract and it was including vat which I paid. They have debited me for non existent costs and she refused point blank to escalate the matter. It's ridiculous that vodacom feels the right to sell a person something then completely change the agreement. When u told her to just cancel everything she tells me I will have to pay cancellation costs. How when they have not kept to their side of the agreement this has to be *******! We work too hard for out money to be ********** like this. Vodacom needs to do something about their customer service!</p>